Proper Photo Guidelines

To ensure accurate and reliable evidence of successful delivery in Leave at Door or Contactless orders, it is essential to capture high-quality photos that clearly show the location where the order was placed. Following these guidelines will help you take proper delivery drop-off photos and minimize the risk of any contract violations.

  1. Capture the Entire Location:
    When taking a delivery drop-off photo, make sure to capture the entire location where the order was placed. Ensure that the photo includes any distinguishing features, such as house numbers, apartment unit numbers, or visible landmarks. This will provide clear evidence of the order’s placement and avoid any confusion.
  2. Maintain Proper Perspective:
    To provide accurate context, it is important to avoid excessive zooming. Instead, take a wide-angle shot that captures the overall view of the delivery location. Zooming in too much can make it difficult to validate the placement or might give the wrong impression. Focus on capturing a well-framed photo that accurately represents the delivery location.
  3. Ensure Adequate Lighting:
    Taking photos in well-lit conditions is crucial for clarity and visibility. Adequate lighting helps to clearly capture the details of the delivery location. Avoid taking photos in dimly lit areas, as they may obscure important information and make it challenging to validate the placement.
  4. Review the Photo:
    Take a moment to review the photo before completing the delivery. Ensure that it accurately represents the location where the order was placed. Check for any issues such as blurriness or potential confusion. By reviewing the photo, you can address any concerns or retake the photo if necessary.

Remember, improper photos that fail to show the order’s location or overly zoomed-in images can lead to misunderstandings and potential contract violations, such as “order did not arrive” claims. Adhering to these guidelines will help protect your reputation as a reliable Dasher and maintain a positive relationship with the DoorDash platform and customers.

Taking the time to properly document each delivery with clear and accurate photos enhances trust between Dashers, customers, and the DoorDash platform. By following these guidelines and ensuring the delivery photos adhere to them, you contribute to a reliable and seamless delivery experience for all parties involved.